Support
How can we help?
Owners and renters can create tracked support tickets after logging in. Visitors can contact the EnjoyBoat team from the contact page.
Open support center
Log in to view tickets, reply to support and track booking or listing issues.
Read help articles
Learn about bookings, instant booking, deposits, refunds, claims and owner readiness.
Contact EnjoyBoat
Use the public contact form for partnership, inventory, press or account questions.
Clear listing details
Compare capacity, location, amenities, owner details and policies before sending a request.
Owner confirmation
Route, availability, captain options, fuel and extras should be confirmed with the owner before the trip.
Support and safety guidance
Use EnjoyBoat support and listing safety tools if something looks incomplete, inaccurate or unclear.
Support questions
Do I need a boating license?
License requirements depend on the destination, boat type and whether a captain is included. Confirm the requirement with the owner before booking.
Are fuel, captain and deposits included?
These vary by listing. Review the policy section and ask the owner to confirm what is included before finalizing the trip.
Can I cancel a request?
Cancellation terms can vary by listing and booking status. Review the cancellation guidance and confirm the owner policy before committing.
How do I get help?
Use the support or contact pages if listing details are unclear, you need help with a request, or you want to report a listing issue.